FacesofLyme Frequently Asked Questions

  1.   What is FacesofLyme?

  2.   How do I join FacesofLyme?

  3.   I did not receive my confirmation email, what should I do?

  4.   The link in my confirmation email does not work,

          what should I do?

  5.    What does it cost to be a member?

 

FAQs

 

  1.  General Questions

  2.  Contest

  3.  User Profile

  4.  Lyme Journal

  5.  Photos

  6.  Lyme Disease
          Services

  7.  Lyme Disease
          Products

  8.  Ratings & Reviews

  9.  Videos

10.  Invite Friends

11.  Email Notifications

12.  Private Messaging

13.  LymeTalk

14.  Plus Membership

15.  Ecards

16.  Address Book

17.  Contact FacesofLyme

 

 

General Answers

 
  • What is FacesofLyme?
FacesofLyme is a community for people with Lyme Disease, their friends and family, and businesses that support them or create products for them. We strive to bring you the information, tools, and community you need to manage Lyme Disease and live a rich and fulfilling life. Our goal is also to give a voice to people with Lyme Disease and allow them to speak the truth about services, businesses, and products that they use and by doing so help others with Lyme Disease.
 
  • How do I join FacesofLyme?
On each page in the header area, click on Sign Up and you will be taken to our Sign Up page. Just provide us with your full name, screen name, email address, and desired password. After you complete the sign up form, we will send an email to the address you provided. Clicking on the confirmation link in this email will complete the sign up process. Then you will be taken to a page where you can fill out the information about your pet.
 
  • I did not receive my confirmation email, what should I do?
Make sure that you check your SPAM folder as a number of email providers automatically tag these emails as SPAM. To receive all FacesofLyme email invitations, add info@FacesofLyme to your list of safe senders. You can also click on Log In on the site and there is a link on this page where you can ask us to send us another activation email. If you're still having trouble after the above steps, please contact FacesofLyme at info@FacesofLyme.com and we can assist you quickly in activating your account. Be sure to send us the email address you used to create your account.
 
  • The link in my confirmation email does not work, what should I do?
If the link does not work, copy and paste the full link that you received in the confirmation email into your browser. You can also go to the log in page and click on the link asking us to send you another activation email. If you're still having trouble after the above steps, please contact FacesofLyme at info@FacesofLyme.com and we can assist you quickly in activating your account.
 
  • What should I do if I forgot my password?
Click on Log In in the header of FacesofLyme. On this page click on the link requesting that your password be sent to you. Your password will be emailed to you.
 
  • What does it cost to be a member?
FacesofLyme is free for all. If you would like to use our enhanced feature, FacesofLyme Plus which allows you to create e-cards personalized with your personal Photos and have your own private Photo album the annual fee is $19.95
 
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