FacesofLyme Frequently Asked Questions

  1.   How do I join FacesofLyme Plus?

  2.   How much is FacesofLyme Plus?

  3.   Do you take checks for FacesofLyme Plus?

  4.   What do I get when I join FacesofLymePlus?

  5.   How do I upload additional photos?

  6.   How do I create Photo Captions?

  7.   How do I remove my photos?

  8.   How do I make my membership renew automatically?

  9.   Can I view my order history?

10.   How do I cancel my FacesofLyme Plus subscription?

11.   How do I switch my monthly membership to an
          annual membership?

12.   I paid for a FacesofLyme Plus Membership but I cannot use the
          Ecard function, what do I do?

13.   I thought FacesofLyme was free, why do I have to pay for this?

 

FAQs

 

  1.  General Questions

  2.  Contest

  3.  User Profile

  4.  Lyme Journal

  5.  Photos

  6.  Lyme Disease
          Services

  7.  Lyme Disease
          Products

  8.  Ratings & Reviews

  9.  Videos

10.  Invite Friends

11.  Email Notifications

12.  Private Messaging

13.  LymeTalk

14.  Plus Membership

15.  Ecards

16.  Address Book

17.  Contact FacesofLyme

 

 

FacesofLyme Plus Answers

  • How do I join FacesofLyme Plus?
You can join FacesofLyme Plus when you first register. During the registration process, you are taken to a page where you can click on Subscribe and then follow the directions online. Or you can join FacesofLyme Plus at any time by clicking on About Me and going to your Private Profile Pages. Click on the Media tab. Then click on "Sign Up Today" and follow the online directions.
 
  • How much is FacesofLyme Plus?
Our introductory prices for FacesofLyme Plus are $19.95 for an annual membership.
 
  • Do you take checks for FacesofLyme Plus?
We accept Visa and Mastercard online.
 
  • How can I get a FacesofLyme Plus Membership for Free?
There are 2 ways to get a free FacesofLyme Plust Membersip. They are as follows:
  • We have a very cool arrangement with Local Businesses. When a Local Business creates a FacesofLyme Listing they get a YapPartner Code. When they give this code to their customers and their customers sign up to be a FacesofLyme member, they are asked to input the YapPartner Code. When this code is input the user automatically gets a free FacesofLyme Plus Membership. These listings are free for Businesses, so let all your favorite Businesses know about FacesofLyme and get a YapPartner Code for a free Plus Membership.
  • If you write 12 First Reviews for either your favorite Lyme Disease productsor your favorite services you will automatically get a Free FacesofLyme Plus Membership. These Reviews must be for either places you have visited or products you have used. Please do not write reviews that are not based on your own experience. If it is apparent from the reviews that they are not based on actual experience, FacesofLyme can suspend your FacesofLyme Plus Membership.
 
  • What do I get when I join FacesofLymePlus?
With FacesofLyme Plus you can create an online photo album with up to 50 photos. But it doesn't stop there you can write photo captions and send Ecards for every occasion to your family and friends and use your online address book to make it easy!
 
  • How do I upload additional photos?
Once you have become a FacesofLyme Plus Member, simply log in and click on "About Me" and go to your Private Profile Pages. Click on the "Media" tab and you will come to your Online Photo Album. Click on "Upload Now" and follow the directions online.
 
  • How do I create Photo Captions?
Once you have gotten to your Online Photo Album by clicking on the "Media" tab, click on "Upload Now". Under the photo you have uploaded, type in the photo caption and this will appear under the photo in your Public and Private Profile Pages.
 
  • How do I remove my photos?
You can easily remove any photos you upload. Above each photo in your Online Photo Album (click on "Media" tab in your Private Profile Pages), click on the link "Delete Photo" and follow the online directions.
 
  • How do I make my membership renew automatically?
When you first order FacesofLyme Plus, you have the option to renew your FacesofLyme Plus Membership. Simply select "On" under the Auto Renew Column and your membership will automatically continue until you cancel it. If initially you chose to not have your membership renew, but you now would like to auto renew it, log in and click on "About Me". Click on "My Account" tab and click on "Go To Your Order History". On this page you will see your previous orders. Under the Auto Renew column, simply change Auto Renew from "Off" to "On" and your memebership will automatically continue until you cancel it.
 
  • Can I view my order history?
Yes, its very easy. Log in and click on "About Me" and you will be taken to your Private Profile Pages. Click on "My Account" and click on "Go To Your Order History". Here you can view all your FacesofLyme orders.
 
  • How do I cancel my FacesofLyme Plus subscription?
Once you are on your Order History Page, select the "Cancel" check box next to the membership you would like to cancel. Click on the "Delete" button and click on "Yes" when you are asked if you are sure you would like to cancel your subscription. You will no longer be able to create a Photo Album or send Ecards to your friends and family. Your credit card will no longer be billed. There are no refunds for prior subscriptions.
 
  • How do I switch my monthly membership to an annual membership?
Log in and click on "About Me" and you will be taken to your Private Profile Pages. Click on "My Account" and click on "Go To Your Order History". Here you can view all your FacesofLyme orders. Select your membership and click on "Renew" and purchase the annual FacesofLyme Plus Membership. You now will have an annual membership.
 
  • I paid for a FacesofLyme Plus Membership but I cannot use the Ecard function, what do I do?
This is very unlikely to happen, but if you are having issues, please contact FacesofLyme at info@FacesofLyme.com.
 
  • I thought FacesofLyme was free, why do I have to pay for this?
Well the truth is that it's pretty expensive to run the site so we do need some income to keep us all working hard and making the site the best possible site around. So we created some extra bells and whistles we thought people would like.
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